BOOKING TERMS & CONDITIONS

Whilst we endeavour to accommodate all guests in the your chosen accommodation, if the accommodation chosen becomes full, we will booked into our alternative accommodation adjacent or close to the Diamante Beach Hotel

DEPOSIT A non-refundable deposit of £200.00 is required for your booking to be confirmed. This amount is applied to your total cost. If your booking is made on or after the 3rd April 2017, the full amount is due at the time of booking.

PAYMENTS Upon receipt of your deposit, we will send you an invoice for the balance. The remaining balance must be paid in full by 3/04/17.

LATE PAYMENTS  We must pay the hotel in advance; therefore we must collect your full payment no later than 3rd April 2017 .

SPECIAL OFFERS

We may have special offers on the website or offer these via e mail, from time to time.

·Only one offer may be taken at any one time.

·The offer must be taken as offered, with no alternative.

CANCELLATION POLICY

If you cancel at any time you will lose your £200 deposit. Any  monies received ( before the 3rd April )beyond the non-refundable deposit will be refunded ( less an admin fee of 50 pounds  ). If you cancel within 30 days of your arrival date, there is no refund.

If any person is prevented from travelling, the person(s) concerned may transfer their place to someone else (introduced by you) providing we are notified not less than 21 days before departure.  Where a transfer to a person of your choice can be made, all costs and charges incurred by us and/or incurred or imposed by any of our suppliers as a result together with an amendment fee as advised when you make your request must be paid before the transfer can be effected. Any overdue balance payment must also be received. Please e mail hello@city2sandfestivals.com with the information.

Please note that there will be no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays, or illness. If you cancel your participation for any reason, the cancellation policy will apply, with no exceptions. We wish we could compensate people for unforeseen circumstances, but we have costs already incurred. We have designed our cancellation policy to be as compassionate as possible in the case that your plans change.

We consider adequate and appropriate travel insurance to be essential.  Please ensure you purchase this at the time of, or as soon as possible after, booking so you are protected against the risk of having to cancel for reasons outside your control.

If City2Sand cancel the festival, we will refund to you all deposits and payments you have paid. We cannot however compensate you for airfare or travel costs incurred. In the unlikely circumstance that the event is cancelled due to weather, natural disaster war, political upheaval, or any other circumstance outside the control of City2Sand, we cannot guarantee any refunds.

FORCE MAJEURE

Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”. In these booking conditions, “force majeure” means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include actual or threatened war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

To cover these risks, we highly recommend you purchase travel insurance.

City2Sand are not liable for any harm or damages related to classes, workshops or indeed any activity undertaken by you at the hotel.

Participating in any classes or workshops during the festival, is done so entirely at your own risk. Cit2Sand indemnifies itself from any claims arising from injury what’s so ever. By participating in any classes or workshops, you are expressing this to be a true reflection of your level of fitness and you have not been advised by your GP, to not take part in such activities.

PLEASE BE AWARE THAT BY ENTERING THIS AREA, YOU CONSENT TO YOUR VOICE, NAME, AND/OR LIKENESS BEING USED, WITHOUT COMPENSATION, IN FILMS AND TAPES FOR EXPLOITATION IN ANY AND ALL MEDIA, WHETHER NOW KNOWN OR HEREAFTER DEVISED, FOR ETERNITY, AND YOU RELEASE CITY2SAND , ITS SUCCESSORS, ASSIGNS AND LICENSEES FROM ANY LIABILITY WHATSOEVER OF ANY NATURE.

City2sand are not responsible for information held on third party websites, including images, text and any data associated with City2Sand.

We reserve the right to change or alter anything on the City2sand website, without prior notice.

We reserve the right to change the terms and conditions at any time, any changes will take effect, immediately.